Rapid Response Case Management Consultancy (Bilingual English/Spanish)

Summary: The Rapid Response Case Manager (Bilingual Spanish) will provide case management services for the CVT’s Rapid Response project with Nicaraguan arrivals. This position will primarily provide remote tele-case management to individuals as they move from their initial arrival location to destination cities throughout the United States. Responsibilities will include screening and intake assessment, referrals within destination communities, and trauma-informed support.

Location: Fully remote

Expected start date: Immediate

Hours: Position can be done on either a full or part-time basis

Compensation, benefits, terms of consultancy:

• Temporary 6-month consultancy contract
• Compensation discussed during interview process
• Not benefits eligible, compensation rate will include considerations for benefit costs to consultant

Job Responsibilities:

70%

Direct Case Management: Assess, plan, and coordinate needs of clients as they move to destination cities via telehealth platforms.  Map, develop and coordinate community referrals to facilitate stabilization and settlement in destination communities. Assist clients in obtaining needed biopsychosocial services. Inform clients of their rights regarding mental health, social services and immigration services. 

10%

Client Documentation: Conduct and complete screening and intake documentation. Conduct needs assessment and destination services planning. Complete case notes and paperwork.  Review and update care plans. Document community referrals and contact information.

10%

Team Collaboration:  Participate in clinical supervision, case consultations, and peer consultations as needed.

10%

Other Duties: Complete administrative responsibilities. Perform other duties as assigned.

Qualifications:

Required education, experience, certificates, licenses or registrations

• Bachelor’s degree in social work, psychology, international studies OR equivalent work experience
• 2 years of experience in direct services with migrant, immigrant, refugee or asylum-seeking populations

Preferred education, experience, certificates, licenses or registrations

• 3 or more years of experience providing direct support in a social services agency with asylum seeker, immigrant or torture survivor populations
• Demonstrated experience working with diverse communities
• Demonstrated experience working with trauma and applying principles of trauma-informed care

Competencies (Knowledge, Skills and Abilities)

• Fluency in Spanish is required
• Demonstrated understanding of the US immigration system, including asylum process
• Excellent written, verbal and interpersonal communications skills
• Ability to maintain confidentiality, recognize appropriate boundaries and cope with emotionally stressful situations
• Flexibility to adapt to changing program requirements
• Ability to work in a dynamic context and respond to various needs
• Working knowledge of Microsoft Office suite (Outlook, Word and Excel)
• Commitment to engaging in human rights work, and diversity, equity and inclusion efforts within the organization 

Travel: None expected