Mental Health Case Manager

  • St. Paul, Minnesota
  • WFH Flexible
  • Full-time
  • US-Based Positions
  • cvt-72436
  • $50,607 - $63,259


Mental Health Case Manager

The Center for Victims of Torture is hiring 3 Mental Health Case Managers to provide targeted case management and social rehabilitation services to clients from diverse geographic, cultural and social backgrounds, as part of a multi-disciplinary healing team. This position will pursue opportunities beyond direct client care in areas such as resource building related to client social service needs in order to help meet client needs.

  • Work schedule: Monday – Friday during business hours, no required evenings or weekends
  • Location: St. Paul, Minnesota
  • Reports to: Saint Paul Healing Center Clinic Manager
  • Remote status: 40% remote, 60% in-office; primarily remote, with services offered in-person 1-2 days per week
  • Position is open to candidates who reside in and are eligible to work in the US
  • Hiring range: $50,607 - $63,259 per year, depending on qualifications (degree, licensure and relevant experience)        


The Center for Victims of Torture works toward a future in which torture ceases to exist and its victims have hope for a new life. We are an international nonprofit dedicated to healing survivors of torture. We offer rehabilitation services to those who have been tortured, train partners around the world who can prevent and treat torture, and advocate for human rights and an end to torture. We are headquartered in Minnesota, and we have US offices in Georgia and DC, as well as offices in Africa and the Middle East.


  • Direct Case Management: Assess, plan, coordinate and monitor needs of clients.  Seek, develop and coordinate community referrals to facilitate biopsychosocial rehabilitation goals of clients. Assist clients in obtaining needed biopsychosocial services. Monitor and evaluate service delivery and client progress in meeting occupational, educational, social and other recovery goals related to clients’ mental health needs. Meet with client as needed and minimally once per month. Actively participate in termination and discharge planning. Inform clients of their rights regarding mental health services.
  • Social Rehabilitation: Coordinate and plan interventions to facilitate social rehabilitation goals of clients, including need for stabilization, as well as social reconnection with self, others and the community.  Provide skilled, task-oriented problem-solving methods along with targeted community referrals.  Provide supportive counseling and crisis counseling as needed.  Utilize individual, group and family intervention methods within a professional healing relationship. 
  • Client Documentation: Complete functional assessment and develop individual community support plan in coordination with the client, healing team, and others within 30 days of first meeting. Complete initial paperwork assessments per Targeted Case Management requirements. Complete case notes using DAP format.  Review and update care plans every 6 months for clients.
  • Team Collaboration:  Participate in clinical supervision, case consultations, administrative reviews and informal consultations as needed.


Required education, experience, certificates, licenses or registrations

  • Bachelor of Social Work or related field (such as psychology or counseling)
  • 2 years of cross-cultural experience providing case management in any of the following settings: social services, healthcare, mental health
  • Demonstrated ability to intervene appropriately in a therapeutic manner based on the psychological presentation of clients

Preferred education, experience, certificates, licenses or registrations

  • 4 years of cross-cultural experience providing case management in any of the following settings: social services, healthcare, mental health
  • Master of Social Work or related field preferred

Competencies (Knowledge, Skills and Abilities)

  • Excellent written, verbal and interpersonal communications skills
  • Excellent skills in organization, attention to detail and time management (including the ability to meet deadlines)
  • Ability to maintain confidentiality, recognize appropriate boundaries and cope with emotionally stressful situations
  • Knowledge of or ability to seek out community resources
  • Demonstrated ability to work independently (including ability to work independently from home)
  • Ability to effectively manage multiple priorities and one's own schedule
  • Working knowledge of Microsoft Office suite (Outlook, Word and Excel), as well as other programs such as Zoom Pro and Adobe
  • Interest in or commitment to human rights

Work Environment (subject to change):

  • Work with clients is primarily remote at this time, with services offered in person 1-2 days per week
  • In person healing services are extended to clients on an outpatient basis in a renovated Victorian home to create a comfortable and welcoming environment
  • Time spent on the computer (including virtual meetings with clients) is approximately 90%


To Apply:  Submit resume, cover letter and salary expectations to 

The position is opened until filled.

CVT is committed to hiring and fostering a diverse and inclusive workforce that leverages the skills and talents of all employees in our organization, regardless of race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, veteran status, familial status, genetic information, or any other protected status. We encourage candidates with diverse backgrounds such as these to apply for this position.