Summary: The Bilingual Case Manager will provide case management services for the Poyecto Mariposa project on site at Casa Alitas migrant shelter in Tucson, AZ. This position will primarily provide remote tele-case management to asylum-seeking families as they move from Casa Alitas shelter to destination cities throughout the United States. Responsibilities will include on-site screening and intake assessment, referrals within destination communities, and trauma-informed support for families in movement. The position will also contribute to new program development and collaborate with Casa Alitas staff and volunteers.
Direct Case Management: Assess, plan, and coordinate needs of clients as they move to destination cities in-person and via telehealth platforms. Map, develop and coordinate community referrals to facilitate stabilization and settlement in destination communities. Assist clients in obtaining needed biopsychosocial services. Inform clients of their rights regarding mental health, social services and immigration services.
Partnership collaboration: Collaborate with Casa Alitas staff and volunteers on managing referrals and intake for CVT services, and providing support as needed to Casa Alitas staff.
Client Documentation: Conduct and complete screening and intake documentation. Conduct needs assessment and destination services planning. Complete case notes and paperwork. Review and update care plans. Document community referrals and contact information.
Team Collaboration: Participate in clinical supervision, case consultations, and informal consultations as needed.
Other Duties: Participate in other department and organization-wide activities, meetings and trainings. Complete administrative responsibilities. Perform other duties as assigned.
Required education, experience, certificates, licenses or registrations
Preferred education, experience, certificates, licenses or registrations
Competencies (Knowledge, Skills and Abilities)
Supervisory Responsibilities: None
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, of up to 5 pounds.
Travel: Ability to travel to a variety of locations within Tucson metro
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee from time to time as necessitated by organization needs