Monitoring and Evaluation Officer

  • 18 Nov 2018
  • Bidi Bidi, Yumbe, Uganda
  • Full-time
  • Uganda

Position open to Ugandan Nationals only 

The Center for Victims of Torture is hiring a Monitoring & Evaluation (M&E) Officer who is responsible for the entry, analysis, and reporting of program data, including confidential clinical data. The Monitoring & Evaluation Officer will implement and maintain data collection systems, monitor the integrity of collected data, and provide oversight for the data collection process generally; contribute to reports for a variety of internal and external audiences; and consult with and support program and clinical staff about client progress, program evaluation, and data-related issues. The Monitoring & Evaluation Officer will report to the Field Coordinator while also working closely with the Research Department based at Headquarters. 

 

CVT is launching operations in Bidi Bidi Settlement, starting in September 2018. The program will serve South Sudanese refugees fleeing civil war and living in Bidi Bidi, mainly in Zone 5 of the settlement. The program has two primary goals: provide direct services to survivors and to build the capacity of providers in the community to deliver mental health services. These efforts will help individuals suffering from the effects of torture and trauma rebuild their lives with dignity and enable them to contribute to their families and communities. It will also allow mental health providers to better understand, identify, support and treat the survivors. 

Location:                             Bidi Bidi/Yumbe, Uganda

Start Date:                          January 2019

Reports to:                         Field Coordinator

 

Organization:

The Center for Victims of Torture works toward a future in which torture ceases to exist and its victims have hope for a new life. We are an international nonprofit dedicated to healing survivors of torture. We offer rehabilitation services to those who have been tortured, train partners around the world who can prevent and treat torture, and advocate for human rights and an end to torture. We are headquartered in Minnesota, and we have US offices in Atlanta and DC, as well as offices in Africa and the Middle East.

 

Responsibilities:

  • Data management

Enter, clean, and maintain electronic records of clinical activities and client assessment data. Process completed assessment forms (submitted by clinical staff); enter the data into a database/datasets; verify that data are correctly entered; detect and resolve data integrity issues. Create documentation of computer file folders and location of database/dataset files. Store original master and analysis files in separate computer folders. Name and organize data files and folders according to a documented convention.  Back-up data files regularly. Safeguard the confidentiality of client data. Ensure the secure storage of electronic client data, as well as paper forms while in possession. 

 

  • Data analysis:

Analyze and interpret results using SPSS, SurveyGizmo, Microsoft Excel, or other programs for reporting and other analyses. Calculate frequencies, descriptive statistics, and generate figures/graphs (e.g., bar charts, pie charts). Analyze client outcomes using crosstabs, t-tests, Cohen’s D, and other statistical techniques. Score client measures for aggregate reporting and analysis purposes. Devise and conduct additional analyses as needed to respond to requests to address substantive evaluation or clinical questions.

 

  • Support collection of clinical data:

Support clinical staff in collecting client data. Maintain original, blank, paper copies of current clinical assessment forms. Work with clinical and counseling staff to ensure adequate procedures are in place to securely and reliably collect, enter, and store confidential client information, especially as forms are transferred to and from clinical and M&E staff for data entry.

 

  • Monitor data quality: 

Monitor data and data collection processes to ensure adherence to data collection protocols, especially as it relates to clinical assessment measures. Identify problems with data collection, including patterns of missing data, internal reliability, problematic content of particular questions, and so on. Collaborate with clinical, counseling, research, and administrative staff to identify and resolve data or data systems-related issues. Report deleterious or ongoing data-related issues to the Country Director and CVT Research Department. Ensure that no changes are made to the clinical assessment forms without the approval of CVT Research Department.

 

  • Reporting:

Contribute to regular reports concerning clinical and program data for both internal and external audiences. External audiences include quarterly and annual reports to funding agencies. Internal audiences include monthly reports to CVT Headquarters International Services staff, requests from CVT Research Department, or ad hoc requests from clinical or administrative staff.

 

  • Consultation, collaboration, and communication:

Consult with CVT staff (i.e., admin, clinical, research) concerning data management, data collection, data analysis, or evaluation topics as requested. Consult and/or collaborate on other reporting efforts involving data as requested. Maintain close communication with clinical staff and CVT Research Department. Participate in clinical meetings as possible. Gain familiarity with CVT’s work with clients and maintain clear understanding of current program activities. Gather meaningful questions from clinical and administrative staff concerning our clients and our program. When possible, conduct analyses and present results from CVT data germane to addressing such questions.

 

Qualifications:

Required

  • Bachelor’s degree in a social science discipline, data or computer science discipline, or other field, with substantial data management and analysis component
  • At least three years of work experience, including in program evaluation, research or data management
  • Excellent ability to communicate effectively in English, both written and spoken
  • Excellent computer skills, including Microsoft Office, particularly Excel
  • Excellent numeracy skills, including comfort with a range of basic statistics
  • Commitment to the values of equality, non-discrimination and human rights for all
  • Strong administrative skills
  • High level of attention to detail
  • Ability to communicate in a highly professional manner with a variety of audiences
  • Ability to work independently, maintaining high self-motivation and organization, and consistently meeting deadlines
  • Ability to maintain confidentiality
  • Good team player, with excellent interpersonal skills, able to take direction, and work collaboratively with others
  • Flexible and able to adapt to change

Preferred

  • Experience with statistical software, such as SPSS
  • Experience with online surveys, such as SurveyGizmo
  • Advanced degree or other certifications in social science, computer science, program evaluation, etc.
  • Ability to speak and write Juba Arabic, Bari languages, Lughbara, and/or Aringa
  • Experience working in mental health or psychosocial programs

Apply by November 18, 2018 with a resume, cover letter and contact information for 2 references who can attest to your professional skills and experience.

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